Frequently Asked Questions
How do I place a custom order?
You can place your custom order directly through our website or by messaging us on social media. Be sure to include any photos, text, or design notes you’d like us to use. We'll confirm the details before production.
What types of customization do you offer?
We offer full-color sublimation for tumblers, laser engraving for wood items, and photo or text personalization on a wide range of products. If you have a unique idea, feel free to ask — we love custom projects!
Can I use a photo of a loved one for a tumbler or plaque?
Absolutely. We specialize in meaningful keepsakes and memorials. High-resolution photos work best. We’ll preview your design and confirm with you before finalizing
How long does it take to receive my order?
Custom orders typically take 5–7 business days to create and an additional 3–5 business days for shipping. Rush orders may be available upon request.